Privacy Policy

1. Introduction

CodeCrew AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-agent visual builder platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

• Name and email address (for account creation)
• Profile information (optional)
• Payment information (processed securely by third-party providers)
• Communications with our support team

2.2 Usage Information

We automatically collect certain information:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device identifiers)
• Usage patterns and feature interactions
• Performance and error data

2.3 Content Information

We process content you create using our Service:

• Project data and generated code
• Chat conversations with AI agents
• Configuration settings and preferences
• Usage analytics and performance metrics

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process transactions and manage your account
• Improve our AI models and platform features
• Send important updates and notifications
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Security

We implement bank-level security measures to protect your information:

• End-to-end encryption for data transmission
• Encryption at rest for stored data
• Regular security audits and penetration testing
• Multi-factor authentication options
• Secure cloud infrastructure with leading providers
• Employee access controls and training
• Incident response and monitoring systems

5. Information Sharing

We do not sell your personal information. We may share information in these situations:

5.1 Service Providers

We work with trusted third-party providers for:

• Cloud hosting and infrastructure (AWS, Google Cloud)
• Payment processing (Stripe)
• Analytics and monitoring
• Customer support tools

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate potential violations

6. AI and Machine Learning

Our Service uses AI models that may process your content to:

• Generate code and provide suggestions
• Improve our AI agents' performance
• Personalize your experience

We implement privacy-preserving techniques and do not use your content to train models that benefit other users without your explicit consent.

7. Data Retention

We retain your information for as long as:

• Your account remains active
• Needed to provide our services
• Required by law or regulation
• Necessary for legitimate business purposes

You can request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your information
• Port your data to another service
• Restrict processing of your information
• Object to certain uses of your data

To exercise these rights, contact us at privacy@codecrew.ai.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns
• Improve our Service performance
• Provide personalized experiences

You can control cookie settings through your browser preferences.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our Service. Your continued use after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: privacy@codecrew.ai
Website: codecrew.ai
Data Protection Officer: dpo@codecrew.ai